Trust is not a soft skill.
It is the infrastructure that holds a workplace together.
Dr. Melanie Sue Hicks studies how trust breaks down inside organizations and builds the evidence-based systems that restore it. Her work blends rigorous research, executive experience, and two decades of studying human connection across 47 countries.
Her work focuses on how trust forms and fractures inside organizations, then helps them build the systems that restore it. In an increasingly AI-driven world, she emphasizes the human side of work. Her research, executive experience, and practical leadership development strengthen communication, engagement, and performance across teams.
Her approach balances analytics and humanity. She uses evidence to diagnose what is truly happening inside an organization, then equips leaders with the clarity, empathy, and accountability to lead people well.
Meet Dr. Mel
Melanie studies trust as the structure that holds a workplace together. Trust Math™ is the foundation that determines whether communication, leadership, and culture actually function. When trust erodes, so do retention, recruitment, and revenue. Her keynotes and workshops turn that research into practical strategies that help companies keep top talent, attract strong hires, and convert a stronger employee experience into measurable return on investment
No boring lectures here. Melanie provides a high energy, interactive experience, keeping the audience engaged throughout.
See the services drop down above for the full list. Customized workshops are also available. Click here to schedule an exploratory call.
Melanie Sue Hicks, PhD
As Featured In
Melanie consistently gives her energy, knowledge, and compassion to any undertaking. She is an accomplished communicator, able to convey ideas and concepts through leading meetings, writing, and speaking. I would, without hesitation, recommend Melanie’s guidance and services.
Jamie Klingman
Strategist, Philanthropist, Entrepreneur
Melanie is a force of nature! She has been a coach, mentor, an advocate, and a friend. Above all, Melanie’s vast experience in both for and non-profit sectors, as well as her overwhelming passion and energy make her an invaluable consultant & coach.
Jon Dengler
Founder, Well Built City
Michele Willier
Executive Director, PEAK Parent Center
I can’t say enough about how amazing and professional Melanie is! She is the leader you want driving your team to new heights. She is the coach that will set you up for success as you strive for new challenges and she is a model to help you grow as a professional.
Karinda Barrett
Vice President, MGT Consulting
Melanie brings a unique twist to the practice of self development that is intriguing. She captivated me and everyone in the room and kept me wanting more.
Thomas Waterman
Co-Founder, Purpose Pioneers
Having first met Melanie in 2016, I’ve watched her writing and influence multiply and flourish over the years. I am excited to support her consulting and professional development company InPursuit.
Jennifer Pastiloff
Author, On Being Human
Melanie is on the forefront of social good in business, empowerment leadership, and the important alignment between life and career.
Allen Clary
Author, Plan Your Start
Let's talk trust strategy together!
If you have any questions or just want to get in touch, use the form below. We look forward to hearing from you!
